Continuous Data Engine (formerly Virtualization Engine)
- Delphix Admin
- This category includes articles aimed to help a Delphix Admin utilize the Delphix Continuous Data Engine (formerly Virtualization Engine) more effectively, or any issues that are not platform or RDBMS-specific (general Virtualization usage).
- Accessing the Amazon Web Services (AWS) Private Amazon Machine Image (AMI) (KBA7744)
- Adding or Refreshing a Unix/Linux Environment Fails With Error Code exception.ccc.writefile.failed or exception.ccc.connect.failed (KBA8569)
- Alert Profile Is Created When A User Changes Any Profile Details (KBA7006)
- Allowing Remote Control and Clipboard Sharing in Zoom sessions (KBA7808)
- ASE ValidatedSync or SnapSync May Fail with ASE Error 5055 or 5056 (KBA1816)
- Best Practice: Mitigating the Storage Footprint of Masked or Encrypted VDBs (KBA1728)
- Changing an Environment User (KBA1625)
- CLI or API Provision Fails With source.parameters or sourceConfig.parameters Error "Value must be a valid json object. Ensure all quotes are escaped (\")." (KBA7597)
- Configuring a Template to a Virtual Database (VDB) Post-Creation (KBA1537)
- Consider Enabling Block Change Tracking (BCT) to Improve Snapsync Performance Times (KBA1651)
- Correlating Container States between the CLI/API and Management GUI (KBA1793)
- Creating and Uploading a Support Bundle to Delphix (KBA1459)
- Customizing a VDB using Configure Clone Hook (KBA4011)
- Customizing Policies Using Quartz Cron Scheduling (KBA4018)
- Customizing VDB File Mappings with Regex using CLI (KBA1800)
- Delphix Engine Only Displays Blank Page, Browser Indicates Finished Loading (KBA4982)
- Delphix Java Process May Stop Responding on AIX (KBA1783)
- Delphix Virtualization Engine Web Services API Examples (KBA6927)
- Determine Ownership of a SelfService Container Using The CLI (KBA8808)
- Email ID Cannot be Modified to Use a Hash Symbol in the Delphix UI (KBA1469)
- Encountering error: The operation could not be completed because the user "user" does not have permission to perform action ANY_ACTION for the object "namespace_name" of type NAMESPACE (KBA8962)
- Environment Authentication Using Kerberos Credentials Fails on Delphix versions 6.0.0-6.0.6.1 (KBA7495)
- Environment Operations Fail With "bash: error while loading shared libraries: libncurses.so.5: cannot open shared object file: No such file or directory" (KBA5622)
- Environment Validation Failure When Using a Customized Privilege Elevation Profile (KBA1449)
- Error "Cannot Set Objects Directly, Set Individual Members or Use 'Edit' Instead” When Setting PublicKey (KBA4250)
- FAQ: SnapShot and SnapSync (KBA1014)
- FAQ: Virtual Database (VDB) (KBA1018)
- FAQ: Virtual Database (VDB) Datafiles (KBA1073)
- Fetching Masking Jobs From the Virtualization Engine Via HTTPS (KBA1457)
- Finding the Latest Release Information (KBA9093)
- Find and delete timeflow pinning a snapshot KBA 9886
- Generating HAR (HTTP archive) in Google Chrome, Firefox, or Microsoft Edge for GUI Debugging (KBA6337)
- Hostchecker Fails With Error "Running on a machine without the jdk" (KBA6133)
- How to Create and Maintain Permissions for Delphix OS and Database Users on Host Systems (KBA1027)
- How To Create a Privilege Elevation Profile Via CLI (KBA5888)
- How to Decommission a Delphix Virtualization Engine (KBA5438)
- How to Determine the Database Runtime Size and the Dataset Storage Size (KBA7949)
- How to Disable NFSv4 Support (KBA9247)
- How to force an Oracle Database re-link/attach after ID change (KBA9007)
- How to Manage Multiple Public Keys for Passwordless User Authentication on a Delphix Engine (KBA5897)
- How to re-run a failed rollback operation (KBA9004)
- Listing Snapshots Used by Virtual Databases (KB1604)
- Migrating VDB Using an API Call (KBA3809)
- NFS Exported Filesystems List Vulnerability Reported for Delphix Continuous Data Platform (KBA9363)
- Obtaining CPU Performance Information in the CLI (KBA1039)
- Preparing for a Delphix Upgrade (KBA1337)
- Protected Usernames May Lead to Issues When Accessing the CLI (KBA1849)
- Provisioning fails with 'Cannot write to directory' (KBA1273)
- Provisioning or Refreshing Virtual Databases Using the CLI Fails After Approximately 30 Minutes (KBA6562)
- Reconfiguring Storage Controllers (KBA1055)
- Reporting on Delphix Engine Capacity Utilization (KBA1699)
- Resolving "Stale File Handle" Error on Linux Systems (KBA1037)
- Resolving "validation of user environment failed" errors on NFSv4-only Linux Target environments (KBA9556)
- Resolving 'Host is Already Managed by This Delphix Engine' Message (KBA1314)
- Resolving API Login Failure With An "ambiguous username" Error (KBA5817)
- Resolving Delphix Engine Registration May Fail Due to Influence of Browser Ad Blockers Error (KBA1131)
- Resolving Error: Could not get the Canonical Time Zone (KBA1471)
- Resolving Error "Cannot read archived log due to failure of log shipping script" (KBA1639)
- Resolving Incorrect Toolkit Owner Error (KBA1220)
- Resolving rpc.statd Error (KBA1202)
- Resolving Unable to SSH to Host Error - exception.host.ssh.connection.failed (KBA7955)
- Resolving VDB Refresh Failure due to ERROR : Mount point is not empty! (KBA7383)
- SAML Authentication Stops Working After Upgrade to 6.0.17.x (KBA9738)
- Setting VDB Snapshot Policy when Provisioning via API (KBA4039)
- SQL Server VDB Refresh or Provision Fails with Database 'database_name Already Exists' (KBA5598)
- Testing Connectivity to a Specific TCP Port From the Delphix Engine (KBA1732)
- Troubleshooting "Exhausted available authentication methods" (KBA6009)
- Troubleshooting "login to log in first" API Responses After Login (KBA1835)
- Troubleshooting "Unknown" State of a Source Database as Seen in the Delphix User Interface (KBA1065)
- Troubleshooting Check SnapSync Job History (KBA1140)
- Troubleshooting Environment User Credential Updates (KBA1158)
- Troubleshooting Error "wrong fs type, bad option, bad superblock" While Trying to Mount/Unmount a VDB (KBA1344)
- Troubleshooting HostChecker Errors (KBA1324)
- Troubleshooting Slow/ Missing Elements in GUI (KBA1148)
- Troubleshooting Storage - Changing Snapshot and/or LogSync Retention (KBA1660)
- Troubleshooting Storage - Disable Source Logsync (KBA1241)
- Troubleshooting Storage Issues, Refresh Older VDB(s) (KBA1025)
- Troubleshooting Storage Utilization Issues (KBA1150)
- Troubleshooting VDB Connectivity (KBA1057)
- Troubleshooting VDB Connectivity - Admin Troubleshooting for Oracle VDBs (KBA1568)
- Troubleshooting VDB Connectivity - Delphix DB and OS Password Changed (KBA1316)
- Troubleshooting VDB Connectivity - Target Server Rebooted (KBA1483)
- Troubleshooting Virtual Database (VDB) Connectivity (KBA1232)
- Understanding the Advanced Section of the Retention Policy Wizard (KBA6030)
- Understanding the IO Report (KBA1001)
- Understanding the Origin of Delphix Date and Timestamps (KBA1107)
- Understanding vFiles (KBA3789)
- Undoing an Accidental Virtual Database (VDB) Refresh (KBA1013)
- Unignoring Previously Ignored Faults (KBA1108)
- Updating Oracle Grid Home For a Delphix Managed Environment (KBA1413)
- Upgrading EBS dSources After a Production DB Upgrade (KBA1193)
- Using SNMP with BMC ADDM to Discover the Delphix Engine (KBA1463)
- Using the Dashboard for Reporting (KBA1667)
- vDB provision mount fails with ERROR_CODE=103 (KBA8158)
- VDB Refresh fails with ORA-14694: Database Must Be in UPGRADE Mode to Begin MAX_STRING_SIZE Migration (KBA5254)
- VDB User Does Not Have Permission to Perform Action DB_REFRESH (KBA5936)
- Vulnerabilities in Bash, Iperf and 7-Zip Do Not Affect Delphix Customers (KBA7284)
- MSSQL Server
- This category includes articles for MSSQL Server and Delphix.
- Adding a Read-Scale Availability Group database to Delphix (KBA7150)
- Adding a Windows Environment Fails with "Logon failed for login 'username' due to trigger execution" (KBA5448)
- Adding New Node to Windows Failover Cluster Used for SQL Server VDBs May Fail During Failover (KBA5458)
- Automating Script Install Of Delphix Connector For Windows Target and Staging Environments (KBA1363)
- Cannot Open Database Requested By the Login (KBA5491)
- Changing a dSource User Type from a Vault Credential Using the CLI (KBA8362)
- Changing the Delphix Connector Port for Windows Target and Pre-Provision Target / Staging Environments (KBA1762)
- Changing the Delphix OS (Operating System) User's Windows Authentication (Active Directory) Password for SQL Server Environments (KBA5834)
- Collecting Diagnostics from SQL Server Hosts for Delphix Support Cases (KBA1187)
- Collecting Perfmon Metrics Using a Counters Template (KBA8864)
- Configuring Compression in Delphix Managed Backups (KBA3799)
- Configuring SQL Server Hosts to Connect to the Delphix Engine Over Another Network (KBA1792)
- Correcting Orphaned SQL Server Database Users (KBA1111)
- Debugging PowerShell Execution from Connector Log Examples (KBA8395)
- Delphix Windows Connector Version History, and How To Determine Connector Version (KBA4376)
- Detecting Memory Leak in RemoteServices for SQL Server Target Environments (KBA8070)
- Discovering SQL Server standalone instances with multiple IP addresses (KBA9540)
- Enabling Forced Encryption on SQL Server instances used with the Delphix Engine (KBA7852)
- Environment Discovery or Refresh of Windows Availability Group Cluster Environment Unable to Discover SQL Server Instances (KBA6724)
- Error 18210 is Raised in the SQL Server Error Log (KBA6473)
- ERROR_LUN_NOT_FOUND Caused by Disabled Windows Disk Device (KBA1373)
- Executables Used by the Delphix Connector in Windows Environments (KBA9344)
- Executing SQL in a PowerShell Hook Script (KBA1370)
- Failure to add Windows host for SQL Server virtualization due to error: "Failed to set codepage to 65001 (UTF-8)" (KBA8124)
- FAQ: Delphix and SQL Server Host Management (KBA1351)
- FAQ: SQL Server AlwaysOn Availability Groups (KBA1603)
- FAQ: SQL Server TDE (KBA1091)
- Get-WmiObject Fails with Invalid Class MSiSCSIInitiator_SessionClass in LUN Mount Scripts (KBA1104)
- How to Locate the MSSQL Dataset Based on Staging Database Identifier (KBA6911)
- How to Recover From ISCSI Authentication Failures During Windows Environment Refresh (KBA8322)
- How to Resolve CommVault dSource ValidatedSync Fault Failed to Execute "qlogin -sso -gt" on Staging Environment (KBA8732)
- Ingesting SQL Server Backups from Different Locations (KBA1281)
- Inheritance of database properties during SQL Server VDB operations (KBA6278)
- Java.io.EOFException Reported During Windows Environment Refresh (KBA1377)
- Windows Target Environment Discovery or Refresh Fails With IO Write Error (KBA1826)
- Missing Permissions Cause: exception.db.mssqlstagingdb.backup.read.header.failed (KBA5399)
- MSSQL Hook Login Fails When Connecting Over Network Not Allowing AD Authentication (KBA1534)
- MSSQL Refresh Fails with Error 'Cannot drop the database while the database snapshot "VMcL_dbss1800" refers to it' (KBA4986)
- Parameter values to use when testing network throughput on Windows target environments (KBA9011)
- Powershell Execution Formats When Using Path Names Containing White Space (KBA1825)
- Powershell script to remove empty VDB directories left behind after deletion (KBA6909)
- Reconfiguring iSCSI when Changing a Windows Server Hostname (KBA1195)
- Reconnecting a SQL Server dSource Following a Mirroring Failover (KBA1390)
- Registry Settings for Optimal Database Performance and Stability (KBA1251)
- Reinstall/Upgrade the Delphix Connector (KBA1507)
- Relinking a SQL Server dSource to a Higher SQL Server Instance Version (KBA7002)
- Resolving dSource Faults After the SQL Server Recovery Fork GUID Changes (KBA1044)
- Resolving "database already exists" error during SQL Server VDB operations (KBA7712)
- Resolving "Failed to query instance" and "Login timeout expired" Errors during SQL Server dSource and VDB Operations (KBA1751)
- Resolving "FILESTREAM DIRECTORY_NAME" Errors During VDB Provision and Refresh Operations (KBA7189)
- Resolving "FILESTREAM DIRECTORY_NAME" Errors During VDB Provision and Refresh Operations (KBA8995)
- Resolving Access is Denied Error During SQL Server Operations (KBA1167)
- Resolving Error "Failed to discover cluster address for cluster environment" (KBA1594)
- Resolving Error "FILESTREAM Feature is Disabled" During MSSQL Snapshot (KBA1029)
- Resolving Error "FILESTREAM Feature is Disabled" During SQL Server VDB Provision (KBA8181)
- Resolving Fault "Next backup to restore cannot be found" (KBA1719)
- Resolving high CPU on Windows VDB hosts after applying Windows Updates (KBA6024)
- Resolving iscsicli Error "Access is denied 0x5 occurred while reading the console output buffer" During Environment Add or Refresh (KBA7431)
- Resolving iSCSI LUN Discovery Failures on Windows Machines (KBA1613)
- Resolving Persistent "Error 21" Errors in SQL Server VDBs (KBA1047)
- Resolving PowerShell "command not recognized" errors during SQL Server container operations (KBA7930)
- Resolving snapshot issues using SQL Server compressed and encrypted backups (KBA9259)
- Resolving snapshot issues when Daylight Saving (DST) adjustment is disabled in Windows (KBA7856)
- Resolving SQLCMD Timeout During the RESTORE HEADERONLY of SQL Server dSource SnapSync (KBA6590)
- Resolving SQL server error: Msg 3609, Level 16, State 2 - The transaction ended in the trigger. The batch has been aborted. (KBA6936)
- Resolving VDB Refresh Mounting Timeout Issues Caused by Diskpart Hangs (KBA1704)
- Restarting Validated Sync when old backup files are no longer present (KBA7453)
- Restoring From SQL Server Source Discontinuity Event (KBA1782)
- Running Hooks Under PowerShell Version 7 (KBA9892)
- Running Powershell hook scripts from a network share (KBA5454)
- Setting Up SQL Server Transparent Data Encryption (TDE) For Use With The Delphix Engine (KBA1401)
- SQL Server DB_SYNC Internal Error when Status Indicates "VIEW SERVER STATE permission was denied on object 'server', database 'master'" (KBA5101)
- SQL Server Hostchecker Fails with Error "Exception calling OpenRemoteBaseKey" (KBA1334)
- SQL Server Log Chain Breaks in Transaction Log Validated Sync (KBA9572)
- SQL Server VDB Operations May Be Slowed By Windows CustomDestinations Directory (KBA4557)
- SQL Server VDB Provisioning Reports Recovery Failed Error After an Instance Crash or Restart (KBA6225)
- SQL Server with Change Data Capture (CDC) Enabled May Cause Point-In-Time Refresh to Fail (KBA1676)
- Troubleshooting Error: "Unable to connect to source database "MyDatabase" using the provided credentials" (KBA1030)
- Troubleshooting File in Use Problem Preventing Validated Sync from Proceeding on SQL Server dSources (KBA6137)
- Troubleshooting Remote Registry Read Problems During Environment Discoveries And Refreshes (KBA1552)
- Troubleshooting SQLCMD Errors during Microsoft SQL Server (MSSQL) Environment Discovery (KBA1263)
- Unable to Backup Windows Server Due to VSS Event ID 12289 (KBA1700)
- Unable to Provision to Windows Server 2008 or 2008R2 Failover Cluster Target Due to Timeout (KBA1648)
- Understanding VDB Size Under Microsoft SQL Server Ghost Cleanup Process (KBA1033)
- Validated Sync Fails after Updating Security Certificates in MSSQL dSource (KBA6292)
- VDB Provision Fails When Using Contained Database in SQL Server (KBA1758)
- Windows Target Host Environment Discovery/Refresh Fails: No Hosts Are Available for Environment (KBA9712)
- Oracle
- This category includes articles for Oracle dSources, Environments, virtual databases, and Delphix.
- Adding an Oracle Cluster Environment With a Long Environment Name Fails With cluster.crsClusterName: The string must not be more than 15 characters long (KBA9144)
- Adding Oracle Standalone and RAC Targets in Kerberos-Enabled Virtualization Engine (KBA1470)
- After In-Place Upgrade Of Oracle Home, Environment Refresh Reports Errors On Previous Oracle Home Version (KBA9349)
- Audit Files Generated on Delphix Connected Systems (KBA1526)
- AWR snapshots in vPDBs ( KBA8046 )
- Changes to Oracle Discovery in 5.2 (KBA1637)
- Collecting Diagnostics from Oracle Hosts for Delphix Support Cases (KBA1763)
- Considerations When Upgrading Oracle Sources to 12c Multitenant (KBA1857)
- DB_SYNC (SnapSync) During VDB Provision With Custom db_domain Parameter Fails With Internal Error (KBA6402)
- Delphix and Oracle Host Management Frequently Asked Questions (KBA1015)
- Delphix Java Process May Stop Responding When Endpoint Security Software Is Used (KBA9465)
- Delphix Snapsync of an Oracle RAC dSource fails reporting ORA-01138 (KBA1778)
- DISABLE FLASHBACK ERROR during Provision or Refresh of an Oracle VDB (KBA4097)
- DISABLE_FLASHBACK_ERROR Error When Attempting to Provision an Oracle VDB (KBA1467)
- dSource Creation Fails with 'ORA-01882: timezone region not found' (KBA6700)
- EBS AppsTier SnapSync Fails During adclone.pl with "Edit Session is Enabled in Domain" (KBA4432)
- Exporting a Keystore from ASM to a Target Host for Oracle TDE Provisioning ( KBA8286 )
- Failed to Delete an Environment Due to Existing Dependencies on Oracle Container Database (CDB) (KBA6621)
- Failure Linking Manually Added Source Database (KBA8265)
- Failure to Add Discovered Database During Environment Discovery if the Oracle Cluster Database Name is Not Unique (KBA8102)
- FAQ: Delphix for Oracle RAC (KBA1720)
- FAQ: Provisioning Oracle Virtual Databases (KBA1433)
- Getting error ORA-12547: TNS:lost contact when running RMAN during Snapsync (KBA8100)
- Handling Oracle Files created outside of the Delphix Filesystem (KBA1133)
- How to Access Oracle dSource Archive Logs from the Delphix Appliance (KBA5482)
- How to Allocate an RMAN Channel for Maintenance of Delphix Backup Sets (KBA1031)
- How to Fix ORA-01130 or ORA-00201 Errors When Provisioning an Oracle VDB (KBA6234)
- How to Handle ORA-00205 Error When Using Virtual Databases (VDBs) (KBA1563)
- How to Migrate vCDB + vPDB To a New Host (KBA7183)
- How to Mitigate Multi-Block Read Performance on Oracle 10g (KBA1143)
- How to Monitor the Progress of move-to-asm.sh (KBA4554)
- How to Provision a Virtual Database (VDB) Using Archive Logs Not Captured by Delphix (KBA1398)
- How to Provision a Virtual Primary and Standby Pair from an Oracle dSource (KBA1022)
- How to Resolve: "Error: Cannot Provision From Snapshot Taken at 'TIME'" (KBA1635)
- How to Resolve "internal error during execution" Errors During Oracle VDB Operations (KBA1536)
- How to Resolve "NOLOGGING Operation Occurred After the Last Snapshot" (KBA1571)
- How to Resolve Error: "Cannot provision a database from a portion of TimeFlow" (KBA1406)
- How to Resolve Error “ORA-00845: MEMORY_TARGET not supported on this system” during Provisioning or V2P (KBA1663)
- How to Resolve Oracle Error ORA-00904 Raised During a Delphix SnapSync (KBA1531)
- How To Resolve RMAN-12001 on Oracle 12.1 (KBA1004)
- How to resolve the error "Unable to purge logs" (KBA1060)
- How to View Oracle Alert Log XML Using ADRCI (KBA6740)
- Implementing Oracle Transparent Data Encryption (TDE) in Single Instance Oracle dSources and VDBs (KBA1389)
- Implications of IO Rate Limits for Oracle Pluggable Databases in Delphix (KBA5554)
- RMAN Backup Log "Failure" in Oracle is Normal in 5.0.4 and Greater (KBA1011)
- Oracle Virtual Database (VDB) Provisioning or Refresh Fails Reporting "Failed to recreate control file" (KBA1087)
- NOLOGGING Operations Frequently Asked Questions (KBA1339)
- Unable to Mount VDB After Solaris Upgrade (KBA1365)
- Managing Oracle dSource Delphix Database User Password Changes (KBA1562)
- Migrating an Oracle E-Business Suite (EBS) dbTechStack dSource to a New Host (KBA6334)
- Mounted Standby PDB dSource Shows as Inactive (KBA6877)
- move-to-asm will fail if the target ASM disk group does not have a 512 sector size (KBA9298)
- Multiple Snapshots Showing Same Timestamp (KBA6748)
- ORA-01017, SP2-0306, or SP2-0157 Encountered During Oracle VDB Provision (KBA8724)
- ORA-01503: CREATE CONTROLFILE failed Encountered with ORA-00600 During VDB Provision or Refresh using dNFS (KBA9021)
- ORA-27037: unable to obtain file status during runtime (KBA9107)
- ORA-28311 Error After Refreshing an Encrypted VDB (KBA9615)
- Oracle init.ora parameters and Delphix virtual databases (VDBs) (KBA1300)
- Oracle 19c Cluster Fails to Discover Scan Listener (KBA5579)
- Oracle Database Service Listener Registration and Oracle Service Names (KBA5885)
- Oracle Data Guard, Delphix dSources and Managing dSource Database Role Changes During Oracle Data Guard Failover (KBA1049)
- Oracle Data Guard Switchover and Delphix dSources (KBA1103)
- Oracle Data Redaction and Delphix (KBA5791)
- Oracle dSource in 'UNKNOWN' State Due to db_unique_name Mismatch (KBA1172)
- Oracle dSource SnapSync Fails With Internal Error After Upgrade to 19.3 or Later (KBA6003)
- Oracle LiveSource stays in "Waiting" state (KBA1686)
- Oracle Out of Place Patching, Delphix Virtual Pluggable Databases and Delphix Repository Templates (KBA9389)
- Oracle Patching (PSU/CPU) and how this can affect VDB refreshes(KBA8446)
- Oracle RAC VDB provisioning using the Delphix Command Line Interface (KBA1109)
- Oracle RMAN Backup and Sync (KBA4346)
- Oracle Snapsync Fails Reporting the Selected Instances Are Not in the Databases Configuration (KBA9457)
- Oracle SYSDBA Privilege Faults and Potential Causes (KBA1259)
- Oracle TDE provision fails with ORA-46636: cannot add second keystore to the target keystore (KBA9871)
- Oracle Upgrades Involving New Oracle Home Installations and Delphix Virtualization Engine dSources (KBA1759)
- Oracle Upgrades Workflow and Troubleshooting (KBA1587)
- Oracle Virtual Database (VDB) Cannot be Provisioned or Enabled Due to Zombie Processes From Previous Instance (KBA1512)
- Oracle VDB Provision Failures Of Type "exception.oracle.targetscripts.environment.validate" (KBA9771)
- Oracle VDB Provision Hangs when Creating Control File (KBA4333)
- Oracle VDB Provision or Refresh Fails After Upgrade to 6.0.4.0 or Later With "Target Database Version ... is not Compatible With The Source Version" (KBA7426)
- Oracle VDB Provision/Refreshes Fail With Bad Credential for User "sys" (KBA1863)
- Oracle VDB Provision/Refresh fails with ORA-00059: maximum number of DB_FILES exceeded (KBA9372)
- Oracle Virtual Database (VDB) Provisioning Performance May Degrade Due to Adding New Data Files (KBA1347)
- Oracle Virtual Pluggable Database Snapshots Take Over Fifteen Minutes to Complete and Report Missing Archivelogs (KBA5832)
- PDB RAC provision with TDE enabled may fail with error "Cannot snapshot virtual database <vPDB> because it is not open." (KBA8939)
- Performing Oracle Transparent Data Encryption Master Key Rotation in Delphix Virtual Databases (KBA6398)
- Preserving Oracle VDB Archive Logs for Snapshot Provisioning (KBA7524)
- Provisioning an Oracle vPDB Results in Offline Tablespaces (KBA6183)
- Provisioning a RAC TDE Enabled VPDB Fails Reporting ORA-46637: Cannot Add First Keystore to the Target Keystore (KBA9302)
- Provisioning a Virtual Oracle Pluggable Database fails reporting RMAN errors RMAN-07517 and ORA-45900 (KBA4133)
- Provisioning a vPDB fails with ORA-30013: undo tablespace 'UNDO_NAME' is currently in use OPEN_PDB_ERROR (KBA8367)
- Provision an Oracle VDB via the Delphix Command Line Implementing Multiple Configure Clone Hooks (KBA1852)
- Provision fails due to "ORA-00600: internal error code, arguments: [ksfdodm_libgetattr]" (KBA9251)
- Recovering vPDB When Encountering Error "The virtual database <dataset name> has not been successfully provisioned" (KBA8534)
- Refreshing a Materialized View for Oracle VDB fails with ORA-12008, ORA-06512, ORA-00376 (KBA3797)
- Removing Temporary NFS Files That Are Left In The Filesystem (KBA6534)
- Resolving ORA-01109 and ORA-00600 when provisioning Oracle vPDB to a RAC CDB in Oracle 19.9 or later (KBA9238)
- Resolving Provision/Refresh Failures Due to "ORA-01152: file 1 was not restored from a sufficiently old backup" Error (KBA7273)
- RMAN-03009, ORA-00487 CTWR Process Terminated With Error Encountered During SnapSync (KBA9501)
- root.sh Execution Fails on Oracle Home Mounted on Delphix vFiles (AppData, Unstructured Files) NFS Mount (KBA8481)
- Setting source.configTemplate in the CLI or API Fails With "The provided string is not a valid object reference" (KBA4511)
- Set local_listener for a vPDB/vCDB (KBA8120)
- Snapshot Controlfile Warning (KBA1190)
- Snapshot fails due to __NULL_DB_UNIQUE_NAME__ (KBA5172)
- SnapSync- Frequently Asked Questions (KBA1442)
- SnapSync Failing with RMAN-03009, ORA-15113 (KBA1840)
- SnapSync Fails With Fault exception.host.host.connection.reset (KBA1801)
- SnapSync Fails With ORA-12547: TNS:lost contact (KBA8873)
- SnapSync of Oracle Database Fails Due to Oracle Error ORA-27211 (KBA1773)
- TDE Enabled Virtual Pluggable Database Provisioning Fails Indicating a Failure to Merge TDE Keystores (KBA9304)
- Testing an Oracle Upgrade Using Rewind (KBA1772)
- Troubleshooting "Bequeath connection to database 'XYZ' failed. TCP fallback connection is active." (KBA8428)
- Troubleshooting "Internal Error" During Oracle VDB Provisioning Due To Stopped or Missing Listener (KBA1283)
- Troubleshooting Error "could not open parameter file init.ora.rename" During Provision (KBA1106)
- Troubleshooting Failure of Oracle vCDB and Linked CDB Snapshot Deletion in Accordance with Retention Policy (KBA 5535)
- Troubleshooting Fault: fault.environment.configuration.sudo.configuration.error (KBA4252)
- Troubleshooting Oracle Provisioning (KBA1492)
- Troubleshooting Oracle Provisioning - Adjust Snapsync policy on the Source (KBA1326)
- Troubleshooting Oracle Provisioning - Understanding dSource Linking and 'double-sync' (KBA1578)
- Troubleshooting Oracle VDB Performance (KBA1412)
- Troubleshooting Oracle VDB Performance - Analyze Oracle Event Information (KBA1669)
- Troubleshooting Oracle VDB Performance - Use the I/O "sanity check" script for Oracle (KBA1249)
- Troubleshooting Oracle VDB Performance - View Performance Analytics (KBA1335)
- Upgrading Oracle dSources and Virtual Databases and the Implications for Self Service Container Refresh Operations (KBA7157)
- Upgrading or Changing ORACLE HOME for vPDB or PDB dSource (KBA1799)
- Using Oracle Statspack to monitor VDB performance when AWR reports are not available (KBA1362)
- Using Repository Templates During Virtual Pluggable Database Provision to Control SGA Size in the Auxiliary Container Database (KBA1756)
- Using Repository Templates to Control Auxiliary Database SGA Size During VDB Rewind Operations (KBA9102)
- Using Self Service Container Bookmarks to move Oracle Databases up and down Oracle software releases (KBA7167)
- V2P Job Can Fail with ORA-00210, ORA-27047 When Opening the Database (KBA2795)
- VDB fails to start with ORA-46362 after Oracle patching (KBA9472)
- VDB NFS Mount Permissions Changed (KBA5414)
- VDB Provisioned Datafiles for Temporary Tablespaces are only 50MB when Provisioning from Mounted Standby (KBA7998)
- Provision or Refresh fails with: ORA-27300: OS system dependent operation:semget failed with status: 28 (KBA1509)
- VDB Provision or Refresh Stalls in Oracle 19.7 Environment (KBA6417)
- VDB Refresh Performance With Direct NFS Degraded Following Oracle Upgrade (KBA8761)
- VDB snapshot fails with "The Delphix Engine does not support virtual database snapshots across different database incarnations." (KBA6185)
- Verifying and Troubleshooting Oracle Database SCAN Based Connect Strings Configured in a Delphix Virtualization Engine (KBA1643)
- Virtual Database (VDB) Provision to HPUX Targets May Fail with ORA-01157: cannot identify/lock data file (KBA1199)
- Working Around Oracle Bug 27044169 ORA-17500 (KBA9163)
- Other Database Types
- This category includes articles for PostgreSQL, Sybase ASE, MySQL and DB2 with Delphix.
- ASE Snapsync Fails Due to Hung LOAD TRANSACTION (KBA1737)
- DB2 Hooks and Environment Variables (KBA4047)
- DB2 VDB Indexes Are All Invalid After Provision (KBA6856)
- DB2 VDB Provision Fails When Using Staging Push and dSource is Using Archive Location in Unmounted Location (KBA9120)
- DB2 VDB Refresh Fails When Upgrading from DB2 Plugin 2.5.1 to 2.6.1 (KBA5472)
- Delphix Fails to Load an ASE Transaction Log Due to ASE Error 4305 (KBA1771)
- Delphix Operations May Fail Due to ASE Error 3404 (KBA1750)
- Determining DB2 Logs for Purge via Snapshot Metadata (KBA4013)
- Disengaging DB2 Transactional Logging on a VDB (KBA6205)
- EBS 12.2 Oracle Universal Installer Fails with "Not Enough Space" (KBA1258)
- Enabling an ASE dSource After Receiving an exception.db.generictarget.unmount.failed Error Code (KBA7823)
- KBA1137 Errors "db2: not found" and "db2licm: not found" Reported While Trying to Discover/Linking a DB2 dSource
- Failed Refresh of ASE VDB Followed by a Successful Refresh Can Leave Truncate Log Feature Disabled (KBA6448)
- FAQ: Keeping Delphix Synchronized with ASE Databases (KBA5387)
- How to Add SAP ASE Discovery to an Existing Environment (KBA1650)
- How to Change the mount Base for an existing ASE VDB (KBA9832)
- How to Handle ASE Upgrades with Delphix (KBA6823)
- How to Handle ASE Upgrades with Delphix Using the CLI (KBA6825)
- How to Provision a PostgreSQL VDB from the Delphix Command Line Interface (KBA8910)
- How to Provision a PostgreSQL VDB with SSL Enabled (KBA8907)
- How to Restrict External Connections to DB2 VDBs (KBA6512)
- How to Share Delphix vFiles Over SMB (KBA6509)
- KBA1224 Delphix Fails to Ingest Database Dump With an Alert Indicating An Earlier System Termination Left LOAD DATABASE Incomplete
- KBA1558 Error SQL10004C While Linking a DB2 dSource
- KBA1738 During DB2 Ingestion Failure Occurs: Failed to Map Segment From Shared Object: Operation Not Permitted
- KBA1786 DB2 VDB SnapSync Fails Due to An Internal Error After Upgrade to 5.3.x
- Increasing the Performance of Recovery Log Scan During ASE LOAD DATABASE, LOAD TRANSACTION and MOUNT (KBA1790)
- MOUNT or UNMOUNT of ASE Database Fails Due to Being Marked Suspect (KBA1113)
- Postgres Plugin: Provision fails with "The Database instance is down on host source" (KBA6397)
- Refreshing or Deleting a DB2 VDB after a SQL5187N error (KBA9628)
- Resolving Error “Skipping discovery for ASE dataserver with pid ... as an instance name was not found” (KBA3785)
- Restarting an ASE VDB After Incorrectly Configuring Its Device Onto the Wrong Mount Path (KBA6959)
- SnapSync of an ASE Database Fails with Error 5.16.2.2 when Choosing "New full backup" Option (KBA1482)
- Sybase SnapSync Fails with "Incorrect syntax near '-'" when Using a Remote Backup Server (KBA1315)
- Synchronizing an ASE dSource After Performing an ASE Reorg Rebuild (KBA5293)
- Troubleshooting "Failed to Discover Environment Variable $SYBASE" (KBA3792)
- Platforms
- This category includes articles addressing any concerns for Delphix Virtualization Engine interaction with hypervisor platforms (VMware, AWS, GCP, IBM Cloud, OCI and others)
- Accessing the Delphix Engine Console in AWS (KBA7306)
- Accessing the Delphix Engine Console in Azure (KBA7991)
- Accessing the Delphix Engine Console in KVM Environment (KBA1740)
- Delphix Engine Console Reports "audit: backlog limit exceeded" (KBA8443)
- Delphix Engine Loses Network Configuration After Failover of Hyper-V Cluster (KBA6518)
- Delphix Environment Hosts and Anti-Virus / Endpoint Security Software (KBA8490)
- Delphix Storage Migration and Oracle Cloud (OCI) (KBA7909)
- Delphix Storage Utilization Does Not Match VMware VMDK Usage (KBA1139)
- Expanded Size of an AWS EBS Volume is Not Visible to the Delphix Engine (KBA5196)
- Generating a Non-Maskable Interrupt (NMI) in Hyper-V (KBA6342)
- How to Configure VM Serial Port in VMware to Facilitate Engine Registration Code Collection (KBA5365)
- How to Generate a Non-Maskable Interrupt (NMI) in Microsoft Azure (KBA4327)
- How to Generate a Non-Maskable Interrupt (NMI) in Oracle Cloud Infrastructure (OCI) (KBA9343)
- How to Generate a Non-Maskable Interrupt (NMI) or Diagnostic Interrupt in AWS (KBA7830)
- How to Generate a Non-Maskable Interrupt NMI in VMware ESX (KBA1129)
- KBA1405 Azure Linux Agent Functionality
- Loss of Delphix Engine Network Connectivity Following Change of AWS Instance Type (KBA7366)
- NFS Operations May Stall Due to DNS Lookup Timeouts (KBA9053)
- Unable to boot Delphix Virtual Machine from VMware "Operating System not found" (KBA8043)
- Uploading a VHD File to Azure (KBA1440)
- VMWare and Delphix - Frequently Asked Questions (KBA1305)
- VMWare and Delphix CPU Utilization Discrepancy Explained (KBA1019)
- Replication
- This category includes articles for using and troubleshooting Delphix Replication
- DSP Test in Network Performance Tool Fails With "The Delphix Engine is Unable To Login to the Remote Delphix Engine" (KBA5383)
- DSP Test to Engine or Replication Fails, but Verify Credentials in DSP Test is Successful (KBA6810)
- Granting Non-Admin Users Access to Sources and VDBs in a Replicated Namespace (KBA8176)
- How to Grant Non-Admin User Access to Object(s) in a Replication Namespace via CLI (KBA1670)
- Replicated Data Consumes More Space than the Original Source Data (KBA9019)
- Replication Fails With "The Replication Source and Target Have Incompatible Configurations" (KBA5381)
- Sysadmin
- This category includes articles aimed to help a Delphix System Administrator utilize the Delphix Virtualization Engine more effectively.
- "Operating System Not Found" in VMware Console After Delphix Engine Upgrade or Reboot (KBA8347)
- Adding a Disk with a Corrupt EFI Label Results in an Internal Error (KBA6123)
- Attempted Login to Engine Fails With "Sorry you can't access saml-sso... because you are not assigned this app in Okta" (KBA5999)
- CLI Message "management service is currently unavailable" Causes Application to Fail when VDB Job Completes (KBA6253)
- Configuring JumboFrames on a Delphix Engine (KBA6792)
- Confirming VMware CPU and Memory Reservation from the CLI (KBA9575)
- Connection Not Secure After HTTPS SSL Certificate Installation (KBA9293)
- Delphix Engine Console Displays "db_root: cannot open: /etc/target" (KBA5597)
- Delphix Engine Offline After Reboot When Disks Are Improperly Configured in VMware (KBA4680)
- Determining VMDK - SCSI controller and Target Mapping in ESXCLI for Delphix VMs (Masking, Reporting, or Virtualization) (KBA1123)
- Device Removal Fails With Error "The pool or device configuration prevents removal" (KBA9468)
- Download a Support Bundle Via the API (KBA6889)
- KBA1407 DSP Ciphers for Communication with Remote Environments
- Enabling ENA on AWS Instances (KBA5533)
- Engine Registration Code is not Presented in PuTTY SSH Client (KBA7973)
- Engine Security Key Warning Message Received After Upgrade to 5.3.x (KBA1785)
- Engine User Login Fails With "400 BAD_REQUEST" and "Issue time is either too old or in the future" When SSO is Enabled (KBA7706)
- EOL/Obsolete Software - NginX 1.14.x Reported in Security Scan of Delphix Engine (KBA8270)
- Error "No API session has been established" during CLI session (KBA6777)
- Exercising Name Resolution with Delphix Network Latency Test (KBA5306)
- Expanding a Storage or Cache Device Appears to Complete Without Error, But Storage Does Not Expand (KBA9525)
- Extracting PEM Certificates from a .p7b Bundle File (KBA1859)
- How to Change the Hostname of a Delphix Engine (KBA1323)
- How To Check Network Card Status (KBA6424)
- How to Collect A SAML Response For SSO Debugging (KBA6076)
- How to Test NFS Mounting from Target Hosts (KBA5873)
- Identifying Sudo Operation Failures Caused by External Applications (KBA1320)
- Initializing a Storage Scrub Using the CLI (KBA8020)
- Invalid Maximum Validity Date Detected During Qualys Scan - QID: 38685 (KBA7771)
- KBA1154 Managing Java on Remote Environments
- Large Storage Performance Test Causes the Management Service to Restart (KBA8655)
- Listing Hotfixes Deployed on Delphix Engine (KBA1804)
- Manually Adding an IP Address to URL/Hostname Mappings (KBA8150)
- Network Interface Name Changes After Upgrade to 6.0.17.0 or Later (KBA9922)
- PKIX Path Building Failed Message When Attempting to Upload Support Logs From Delphix Engine (KBA8425)
- Pool or Device Configuration Prevents Storage Device Removal (KBA4378)
- Provision or SnapShot fails with error "BASH_FUNC_module(): line 0: syntax error near unexpected token `)'" (KBA5523)
- KBA1244 Resource limitations on HP-UX target host
- Setting up a Custom Security Banner (KBA6215)
- SSO User Login Fails With "Authentication statement is too old to be used with value" and Indicates a Date in the Past (KBA8861)
- Total Capacity Size is Smaller Than System Setup Storage DATA Size (KBA1496)
- Update TLS protocol version used by the Delphix Virtualization Engine (KBA1381)
- Using Hypervisor or Storage Snapshots, Clones for Delphix Engine Backup and Disaster Recovery (KBA1769)
- Using the "Power Off" Function in Server Setup Does Not Turn Off the VM in VMware (KBA6188)
- Validating SHA256 Checksum of OVAs and Upgrade Images (KBA6362)
- VMotion and Delphix Frequently Asked Questions (KBA1391)
- What Is Phonehome and How to Enable or Disable (KBA1333)