Resolving Error "Cannot read archived log due to failure of log shipping script" (KBA1639)
KBA
KBA#1639Applicable Delphix Versions
This article applies to the following versions of the Delphix Engine:
|
Major Release |
All Sub Releases |
| 5.3 | 5.3.0.0 |
| 5.2 | 5.2.2.0, 5.2.2.1, 5.2.3.0, 5.2.4.0, 5.2.5.0, 5.2.5.1, 5.2.6.0, 5.2.6.1 |
|
5.1 |
5.1.0.0, 5.1.1.0, 5.1.2.0, 5.1.3.0, 5.1.4.0, 5.1.5.0, 5.1.5.1, 5.1.6.0, 5.1.7.0, 5.1.8.0, 5.1.8.1, 5.1.9.0, 5.1.10.0 |
|
5.0 |
5.0.1.0, 5.0.1.1, 5.0.2.0, 5.0.2.1, 5.0.2.2, 5.0.2.3, 5.0.3.0, 5.0.3.1, 5.0.4.0, 5.0.4.1 ,5.0.5.0, 5.0.5.1, 5.0.5.2, 5.0.5.3, 5.0.5.4 |
|
4.3 |
4.3.1.0, 4.3.2.0, 4.3.2.1, 4.3.3.0, 4.3.4.0, 4.3.4.1, 4.3.5.0 |
|
4.2 |
4.2.0.0, 4.2.0.3, 4.2.1.0, 4.2.1.1, 4.2.2.0, 4.2.2.1, 4.2.3.0, 4.2.4.0 , 4.2.5.0, 4.2.5.1 |
|
4.1 |
4.1.0.0, 4.1.2.0, 4.1.3.0, 4.1.3.1, 4.1.3.2, 4.1.4.0, 4.1.5.0, 4.1.6.0 |
|
4.0 |
4.0.0.0, 4.0.0.1, 4.0.1.0, 4.0.2.0, 4.0.3.0, 4.0.4.0, 4.0.5.0, 4.0.6.0, 4.0.6.1 |
|
3.2 |
3.2.0.0, 3.2.1.0, 3.2.2.0, 3.2.2.1, 3.2.3.0, 3.2.4.0, 3.2.4.1, 3.2.4.2, 3.2.5.0, 3.2.5.1, 3.2.6.0, 3.2.7.0, 3.2.7.1 |
|
3.1 |
3.1.0.1, 3.1.1.0, 3.1.2.0, 3.1.2.1, 3.1.3.0 , 3.1.3.1, 3.1.3.2, 3.1.4.0, 3.1.5.0, 3.1.6.0 |
|
3.0 |
3.0.0.3, 3.0.0.4, 3.0.1.0, 3.0.1.1, 3.0.1.2, 3.0.1.3, 3.0.2.0, 3.0.2.1, 3.0.3.0, 3.0.3.1, 3.0.4.0, 3.0.4.1, 3.0.5.0, 3.0.6.0, 3.0.6.1 |
Troubleshooting <What>
Error:
CRITICAL <Date> <Delphix Object> Title: Cannot read archived log due to failure of log shipping script Details: LogSync of database <Database> failed executing shipping script /home/delphixtoolkit-devkitDelphix_42022917_c658_3027_cf45_a7a8511c7bdf_delphix_host/toolkits/link/oracle/common on host XXX.XXX.XXX.XXX with following error C3Result: command=binsh homedelphixtoolkit-devkitDelphix_42022917_c658_3027_cf45_a7a8511c7bdf_delphix_host/toolkits/link/oracle/commonlgs-shipper-7.4.sh C3Result: status=FAILURE C3Result: exitCode=1 C3Result: stderr= C3Result: stdout= User Action Review error for possible causes, contact Delphix support if needed.
This indicates that the program used by LogSync to copy a log file from the source system to the Delphix engine encountered an error and failed to complete the operation. However, this action is repeated several times automatically by LogSync so this does not indicate a log file was missed.
Troubleshooting
Verify that Logsync continues to work after the (time of) error, check the status for the dSource says "LogSync ACTIVE" and also review the "End Stamp" in the latest snapshot card and ensure it's moving forward as logs are copied over.
Resolution
If Logsync is working normally, mark it as 'Resolved' in the GUI. This issue will be resolved in a future release.