Troubleshooting Environment User Credential Updates (KBA1158)

Troubleshooting Environment Password Update 

The Delphix environment password needs to be updated prior to the password being update on the target host.
This is often the case when strict invalid password rules are in place on the target host, resulting in the UNIX account being locked due to too many failed login attempts. In this case, the procedure for changing the password needs to be

1. Update the password in the Delphix Engine.
2. Update the password on the target host.
3. Unlock the account on the target host.

 This process can be difficult for you to complete as changing the password via the GUI will perform a verification step, which will fail unless the password is changed on the target host first.
However, if the password is changed on the target host first the account will be locked due to the environment monitor using the "old" password.

delphix> environment
delphix environment> user
delphix environment user> ls
Objects
NAME
source/oracle
target/oracle
Operations
create
delphix environment user> select source/oracle
delphix environment user 'source/oracle'> ls
Properties
    type: EnvironmentUser
    name: source/oracle
    credential:
        type: PasswordCredential
        password: ********
    environment: source
    groupId: 54321
    reference: HOST_USER-1
    userId: 54321
Operations
delete
update
delphix environment user 'source/oracle'> update
delphix environment user 'source/oracle' update *> set credential.password
Enter credential.password:
delphix environment user 'source/oracle' update *>commit