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Resolving a Failed Upgrade Verification for Version Due to a Detached Oracle dSource (KBA10222)




KBA# 10222

Applicable Delphix Versions

Click here to view the versions of the Delphix engine to which this article applies
Date Release
June 21, 2023
May 25, 2023
Apr 13, 2023 |
Mar 13, 2023 | Mar 20, 2023 |
Feb 13, 2023
Jan 12, 2023
Releases Prior to 2023
Major Release All Sub Releases

How to Resolve a Failed Upgrade Verification for Version Due to a Detached Oracle dSource

During the verification for upgrade to version (from any version, you may encounter a job failure with the following error in the actions panel:

"Verification of version "" has failed for this Delphix Engine. It is not currently possible to upgrade to this version without Delphix support assistance."

Screenshot 2023-07-23 at 10.03.52.png

If you click the "Details" link, you will see an error stating "An unexpected error has occurred. Contact Delphix support."

Screenshot 2023-07-23 at 10.00.24.png

This failure may be a result of a known bug, DLPX-86842 (see Known issues), where if there are any detached or unlinked Oracle dSources, upgrade failure may occur during the 'verify upgrade' job while upgrading to This bug is fixed as of the release.

You can confirm whether you have any detached Oracle dSources by switching to the Management Application and reviewing your configured datasets and looking for the "Detached" status

Screenshot 2023-07-23 at 10.14.33.png

To Resolve the Upgrade Verification Failure

If you have detached Oracle dSources, you can carry out either of these options to continue with your upgrade process:

  1. Upgrade to either version or (it is advised to remove the upgrade image prior to uploading a different upgrade image)


  1. Re-link or delete (if not needed) the dSource(s) and run the verification again

Screenshot 2023-07-23 at 10.26.47.png

If you are seeing this error whilst verifying a upgrade image, and you do not have any detached Oracle dSources, please create a support case.