Alert Profile Is Created When A User Changes Any Profile Details (KBA7006)

Issue

Alert profiles are usually created on demand through the CLI.
However, if a user changes any profile details  (for example, their email address), an alert profile is automatically created.
If the alert level is at the default level, the user will start to receive critical alerts for the objects they have access to.

Applicable Delphix Versions

Click here to view the versions of the Delphix engine to which this article applies

Major Release	All Sub Releases
6.0	6.0.0.0, 6.0.1.0, 6.0.1.1, 6.0.2.0, 6.0.2.1, 6.0.3.0, 6.0.3.1, 6.0.4.0, 6.0.4.1, 6.0.4.2, 6.0.5.0, 6.0.6.0, 6.0.6.1, 6.0.7.0
5.3	5.3.0.0, 5.3.0.1, 5.3.0.2, 5.3.0.3, 5.3.1.0, 5.3.1.1, 5.3.1.2, 5.3.2.0, 5.3.3.0, 5.3.3.1, 5.3.4.0, 5.3.5.0 5.3.6.0, 5.3.7.0, 5.3.7.1, 5.3.8.0, 5.3.8.1, 5.3.9.0
5.2	5.2.2.0, 5.2.2.1, 5.2.3.0, 5.2.4.0, 5.2.5.0, 5.2.5.1, 5.2.6.0, 5.2.6.1
5.1	5.1.0.0, 5.1.1.0, 5.1.2.0, 5.1.3.0, 5.1.4.0, 5.1.5.0, 5.1.5.1, 5.1.6.0, 5.1.7.0, 5.1.8.0, 5.1.8.1, 5.1.9.0, 5.1.10.0
5.0	5.0.1.0, 5.0.1.1, 5.0.2.0, 5.0.2.1, 5.0.2.2, 5.0.2.3, 5.0.3.0, 5.0.3.1, 5.0.4.0, 5.0.4.1 ,5.0.5.0, 5.0.5.1, 5.0.5.2, 5.0.5.3, 5.0.5.4

Resolution

Alert profiles that have been automatically created can only be removed through the CLI and only by the user themselves.

For example:

ssh user@[delphix_engine_hostname]

delphix> alert
delphix alert> profile
delphix alert profile> ls
Objects
REFERENCE
ALERT_PROFILE-3

Operations
create
delphix alert profile> select ALERT_PROFILE-3
delphix alert profile 'ALERT_PROFILE-3'> ls
Properties
    type: AlertProfile
    actions:
        0:
            type: AlertActionEmailUser
            format: HTML
    filterSpec:
        type: SeverityFilter
        severityLevels: CRITICAL
    reference: ALERT_PROFILE-3

Operations
delete
update
delphix alert profile 'ALERT_PROFILE-3'> delete
delphix alert profile 'ALERT_PROFILE-3' *> commit

Troubleshooting

Users can login using the CLI to check if they have any alert profiles associated to their account:

ssh user@[delphix_engine_hostname]

delphix> alert
delphix alert> profile
delphix alert profile> ls
Objects
REFERENCE
ALERT_PROFILE-3

Operations
create
delphix alert profile> select ALERT_PROFILE-3
delphix alert profile 'ALERT_PROFILE-3'> ls
Properties
    type: AlertProfile
    actions:
        0:
            type: AlertActionEmailUser
            format: HTML
    filterSpec:
        type: SeverityFilter
        severityLevels: CRITICAL
    reference: ALERT_PROFILE-3

Operations
delete
update