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Delphix

Delphix Engine GUI is unavailable using latest version of Chrome with https (TB030)

Alert Type

Availability.

Impact

A recent version of the Chrome web browser has dropped support for the RC4 cipher, which used to be one of the few secure SSL/TLS ciphers available in some earlier versions of Java.  Consequently, one is unable to connect to earlier versions of the Delphix Engine's GUI via HTTPS, when utilizing this recent version of Chrome.

Contributing Factors

You are running Chrome version 48.0.2564.116 m

AND

The following Delphix Engine Releases:

  • Delphix Engine 4.3.x
  • Delphix Engine 4.2.x
  • Delphix Engine 4.1.x
  • Delphix Engine 4.0.x
  • Delphix Engine 3.x

Symptoms

When accessing the GUI using via HTTPS with the latest version of Chrome an error message is encountered:

 

Relief/Workaround

Upgrade to version 4.3.5.0 or to 5.0.x. Or use a different browser to resolve this issue.

Resolution

The recommended resolution is to upgrade your Delphix Engine to 5.0.x at your earliest convenience or to 4.3.5.x or later.