TB121 Frequent Logging Causes Difficulty Downloading Support Bundles
Alert Type
Availability
Impact
Frequent logging by an internal component results in excessive log sizes, resulting in support bundles being difficult to download.
This can also potentially exhaust space on the engine, making the engine unresponsive.
Contributing Factors
This article applies to the following versions of the Delphix engine:
| Date | Release |
|---|---|
| May 22, 2024 | 23.0.0.0 |
Cause
In version 23.0.0.0 of the DevOps Data Platform, a new service was introduced to address an SMTP security concern. The implementation can produce excessive writes to the syslog and mail.log.
Symptoms
Support bundles may be too large to download.
Relief/Workaround
Contact customer support to disable the service and perform system cleanup.
Resolution
Resolved in DevOps Data Platform 24.0.0.0 and later releases for Continuous Data Engines and Continuous Compliance Engines.
Additional Information
N/A
Related Documents
N/A