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Delphix

Alert: Taking Frequent SnapShots of Oracle Databases May Lead to Delphix Becoming Unresponsive

Alert Type

Delphix Engine Availability

Impact

When taking frequent snapshots of Oracle source databases with a large number of datafiles, the Delphix Engine may become unresponsive, preventing login to the GUI and CLI, although VDBs will continue to run properly. 

Contributing Factors

This issues occurs in the following Delphix Releases:

  • Delphix Engine 3.1.3.0
  • Delphix Engine 3.1.3.1

This issue may occur on Delphix Engines that have a dSource created from an Oracle source with a large number of datafiles and configured to take frequent snapshots.

Symptoms

Unresponsiveness of the Delphix GUI or CLI when logging in.

Relief/Workaround

The Delphix Engine should be upgraded to the latest version of Delphix Engine 3.1. Contact Delphix Support to arrange an upgrade.

Resolution

The issue is addressed in Delphix Engine 3.1.3.2 and later releases. 

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