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Delphix

TB097 Delphix Engine May Experience Spurious Faults After Upgrade

 

Alert Type

Functional

Impact

Previously working jobs and operations may fail after a Delphix upgrade. Repeated errors may make it difficult or impossible to complete some operations on affected systems. 

There is no loss or corruption of data or metadata.

Contributing Factors

This article applies to the following versions of the Delphix engine:

Major Release All Sub Releases
6.0 6.0.13.0

The problem can only occur after having upgraded to the affected software version above. 

The issue is more likely to occur on a Delphix Continuous Compliance (Masking) engine. It may rarely occur on Continuous Data (Virtualization) Engines .

 

Symptoms

  • Unexpected errors may occur in the Delphix Admin or Delphix Masking applications:
    Error
    Encountered internal error, please see the logs for more details


    or 

    Error 
    Encountered internal server error, please see the logs for more details

     
  • Error banners may be displayed on some user interface dialog boxes, and the application may automatically navigate to a different screen in the application. 
  • Jobs that previously functioned normally before upgrade may fail with messages

Relief/Workaround

Do not upgrade to 6.0.13.0. 

If you have already upgraded to 6.0.13.0 and are experiencing symptoms, you may upgrade to 6.0.13.1 to resolve the issue. 

Resolution

The issue is fully resolved in Delphix Engine release 6.0.13.1 and later releases. 

Additional Information

None

Related Documents

None