Supported Web Conference Platforms
When engaging Delphix Customer Support, a web conference may be required for general conversation or remote access to customer systems for diagnosis. This remote access may also require sharing clipboard information, recording the session, or taking remote control of a customer application or desktop.
Delphix has evaluated and only provides support for the following Web Conferencing platforms:
- Cisco WebEx
- Microsoft Teams
Delphix Customer Support employees are unable to participate in meetings on any other vendor platforms outside of those listed above.
Support internal only Web Conferencing confluence page.
The following articles may provide more information or related information to this article:
- Delphix KBA - Allowing Remote Control and Clipboard Sharing in Zoom Sessions (KBA7808)
- Delphix KBA - Requirements to Access Delphix Support (KBA5565)