How to Add a New User Account to the Delphix Support Site (KBA1007) Last updated Save as PDF Share Share Tweet Share Adding a new user account to the Delphix Support Site. New user account requests MUST come from the primary contact on the account. To add another contact to support: The Primary Contact opens a new support case at support.delphix.com requesting the addition of a new support contact. Include the following information for the new user account: Full Name Telephone Number (including international prefix) Email Address Job Title Time Zone The Support Team creates a new user account per the request. The new user is sent an email to verify their account. NOTE: Alias group user accounts cannot be established.