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How to Add a New User Account to the Delphix Support Site (KBA1007)


Adding a new user account to the Delphix Support Site.

New user account requests MUST come from the primary contact on the account.

To add another contact to support:

  1. The Primary Contact opens a new support case at requesting the addition of a new support contact.
  2. Include the following information for the new user account:
    1. Full Name
    2. Telephone Number (including international prefix)
    3. Email Address
    4. Job Title
    5. Time Zone
  3. The Support Team creates a new user account per the request.
  4. The new user is sent an email to verify their account. 

NOTE: Alias group user accounts cannot be established.