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KBA1007 How to Add an Account to Support Site

Adding Support Accounts to Delphix Support Site

These requests MUST come from the primary contact on the account

To Add another contact to support:

  1. File a new support case with
  2. Include the following information:
    1. Full Name
    2. Telephone Number (including international prefix)
    3. Email Address
    4. Job Title
    5. Time Zone
  3. Support Team will add that person to the account
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