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Delphix

KBA1738 During DB2 Ingestion Failure Occurs: Failed to Map Segment From Shared Object: Operation Not Permitted

 

 

Applicable Delphix Versions

 

Major Release

All Sub Releases

5.2 5.2.2.0, 5.2.2.1, 5.2.3.0

Issue

During a DB2 dSource link, on a Linux (RHEL) environment, at the beginning of the restore phase (ingestion) the link fails with this error:

restore db TEST from "/tmp/delphix/test/db/TEST.0.db2instance.DBPART000.20180606160330.001" on /db2_toolkit_directory/DB2/mnts/db2instance/TEST into TEST logtarget /db2_toolkit_directory/DB2/mnts/db2instance/TEST/db2instance/TEST/logs newlogpath /db2_toolkit_directory/DB2/mnts/db2instance/TEST/db2instance/TEST/logs replace existing redirect generate script /db2_toolkit_directory/DB2/logs/db2instance/TEST.rstr without prompting
SQL2071N  An error occurred while accessing the shared library
"/db2_toolkit_directory/DB2/mnts/db2instance/TEST/db2instance/NODE".
Reason code: "".

Troubleshooting

In looking further, retrieving the db2diag.log from /db2_instance_home/sqllib/db2dump, the error has more detail (names in the log snippet changed to protect the innocent):

2018-06-07-13.02.00.791147-240 E500377E973           LEVEL: Error (OS)
PID     : 11462                TID : 46922287015680  PROC : db2sysc 0
INSTANCE: db2instance             NODE : 000            DB   : TEST
APPHDL  : 0-29745              APPID: *LOCAL.nytit417.180607170202
AUTHID  : userDB2                HOSTNAME: db2_environment.hostname.com
EDUID   : 3440                 EDUNAME: db2bm.2546.0 (TEST) 0
FUNCTION: DB2 UDB, oper system services, sqloLoadModule, probe:190
CALLED  : OS, -, dlopen                           OSERR: ENOENT (2)
DATA #1 : Library name or path, 113 bytes
/db2_toolkit_directory/DB2/mnts/db2instance/TEST/db2instance/NODE0000/SQL00001/MEMBER0000/3440/libdb2compr.so
DATA #2 : shared library load flags, PD_TYPE_LOAD_FLAGS, 4 bytes
0
DATA #3 : String, 180 bytes
/db2_toolkit_directory/DB2/mnts/db2instance/TEST/db2instance/NODE0000/SQL00001/MEMBER0000/3440/libdb2compr.so: failed to map segment from shared object: Operation not permitted

<cut>

2018-06-07-13.02.00.791637-240 E502549E1070          LEVEL: Severe
PID     : 11462                TID : 46922287015680  PROC : db2sysc 0
INSTANCE: db2instance             NODE : 000            DB   : TEST
APPHDL  : 0-29745              APPID: *LOCAL.nytit417.180607170202
AUTHID  : userDB2                HOSTNAME: ivdb3278.one-nyp.ms.com
EDUID   : 3440                 EDUNAME: db2bm.2546.0 (DBATEST) 0
FUNCTION: DB2 UDB, database utilities, sqluBMLoadComprLibrary, probe:1511
MESSAGE : SQL2071N  An error occurred while accessing the shared library "".
          Reason code: "".
DATA #1 : SQLCA, PD_DB2_TYPE_SQLCA, 136 bytes
 sqlcaid : SQLCA     sqlcabc: 136   sqlcode: -2071   sqlerrml: 69
 sqlerrmc: /db2_toolkit_directory/DB2/mnts/db2instance/TEST/db2instance/NODE
 sqlerrp : sqluBMLo
 sqlerrd : (1) 0x00000000      (2) 0x00000000      (3) 0x00000000
           (4) 0x00000000      (5) 0x00000000      (6) 0x00000000
 sqlwarn : (1)      (2)      (3)      (4)        (5)       (6)
           (7)      (8)      (9)      (10)        (11)
 sqlstate:

 

Resolution

This is an environmental issue. The problem is caused by an inability to execute the compression library for the compressed db2 backup (we recommend to compress the backups for performance reasons). IBM DB2 makes this copy of the library to load locally, and execution fails.

One reason, if you find the permissions are sufficient for the user to perform the restore is that the NFS attributes included the attribute: -noexec

This effectively prevents the utilization of the library

In this case you need to keep this attribute off any of the mounts used by the Delphix filesystem

Check external links for information on how Linux operating system can configure attributes for NFS

 

Additional Information

 

External Links

RedHat configuring NFS client

 

Related to case 37184