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Delphix

Resolving Error "Cannot read archived log due to failure of log shipping script" (KBA1639)

 

KBA

KBA#1639

Applicable Delphix Versions

This article applies to the following versions of the Delphix Engine:

Major Release

All Sub Releases

5.3 5.3.0.0
5.2 5.2.2.0, 5.2.2.1, 5.2.3.0, 5.2.4.0, 5.2.5.0, 5.2.5.1, 5.2.6.0, 5.2.6.1

5.1

5.1.0.0, 5.1.1.0, 5.1.2.0, 5.1.3.0, 5.1.4.0, 5.1.5.0, 5.1.5.1, 5.1.6.0, 5.1.7.0, 5.1.8.0, 5.1.8.1, 5.1.9.0, 5.1.10.0

5.0

5.0.1.0, 5.0.1.1, 5.0.2.0, 5.0.2.1, 5.0.2.2, 5.0.2.3, 5.0.3.0, 5.0.3.1, 5.0.4.0, 5.0.4.1 ,5.0.5.0, 5.0.5.1, 5.0.5.2, 5.0.5.3, 5.0.5.4

4.3

4.3.1.0, 4.3.2.0, 4.3.2.1, 4.3.3.0, 4.3.4.0, 4.3.4.1, 4.3.5.0

4.2

4.2.0.0, 4.2.0.3, 4.2.1.0, 4.2.1.1, 4.2.2.0, 4.2.2.1, 4.2.3.0, 4.2.4.0 , 4.2.5.0, 4.2.5.1

4.1

4.1.0.0, 4.1.2.0, 4.1.3.0, 4.1.3.1, 4.1.3.2, 4.1.4.0, 4.1.5.0, 4.1.6.0

4.0

4.0.0.0, 4.0.0.1, 4.0.1.0, 4.0.2.0, 4.0.3.0, 4.0.4.0, 4.0.5.0, 4.0.6.0, 4.0.6.1

3.2

3.2.0.0, 3.2.1.0, 3.2.2.0, 3.2.2.1, 3.2.3.0, 3.2.4.0, 3.2.4.1, 3.2.4.2, 3.2.5.0, 3.2.5.1, 3.2.6.0, 3.2.7.0, 3.2.7.1

3.1

3.1.0.1, 3.1.1.0, 3.1.2.0,  3.1.2.1, 3.1.3.0 , 3.1.3.1, 3.1.3.2, 3.1.4.0, 3.1.5.0, 3.1.6.0

3.0

3.0.0.3, 3.0.0.4, 3.0.1.0, 3.0.1.1, 3.0.1.2, 3.0.1.3, 3.0.2.0, 3.0.2.1, 3.0.3.0, 3.0.3.1, 3.0.4.0, 3.0.4.1, 3.0.5.0, 3.0.6.0, 3.0.6.1

Troubleshooting <What>

Error:

CRITICAL 
<Date>
<Delphix Object>

Title: Cannot read archived log due to failure of log shipping script 
Details: LogSync of database <Database> failed executing shipping script /home/delphixtoolkit-devkitDelphix_42022917_c658_3027_cf45_a7a8511c7bdf_delphix_host/toolkits/link/oracle/common on host XXX.XXX.XXX.XXX with following error 
C3Result: command=binsh homedelphixtoolkit-devkitDelphix_42022917_c658_3027_cf45_a7a8511c7bdf_delphix_host/toolkits/link/oracle/commonlgs-shipper-7.4.sh 
C3Result: status=FAILURE 
C3Result: exitCode=1 
C3Result: stderr=
C3Result: stdout=

User Action Review error for possible causes, contact Delphix support if needed.

This indicates that the program used by LogSync to copy a log file from the source system to the Delphix engine encountered an error and failed to complete the operation. However, this action is repeated several times automatically by LogSync so this does not indicate a log file was missed. 

Troubleshooting 

Verify that Logsync continues to work after the (time of) error, check the status for the dSource says "LogSync ACTIVE" and also review the "End Stamp" in the latest snapshot card and ensure it's moving forward as logs are copied over.

Resolution 

If Logsync is working normally, mark it as 'Resolved' in the GUI. IThis error should be resolved automatically once the log has been retrieved via enhancement DLPX-38908 in a future version of Delphix.