Delphix Reporting 1.5 Cannot Communicate with Delphix Engines if SHA Ciphers Have Been Disabled (KBA8255)

Issue

Delphix Reporting 1.5 cannot communicate with Delphix engines if SHA ciphers have been disabled.
The UI shows a TLS handshake_failure as per example below:

It is also possible to confirm the issue by checking the collector log file in /var/log/delphix/collector.log for the following error message/stack:

2021-11-03 07:34:14,852 [collector-<ENGINE ADDRESS>] WARN  com.delphix.cm.LiveEngineCollector - Error posting to path /resources/json/delphix/session on sandro610.dcol2.delphix.com: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
        at sun.security.ssl.Alerts.getSSLException(Alerts.java:192) ~[?:1.7.0_121]
        at sun.security.ssl.Alerts.getSSLException(Alerts.java:154) ~[?:1.7.0_121]
        at sun.security.ssl.SSLSocketImpl.recvAlert(SSLSocketImpl.java:1989) ~[?:1.7.0_121]
        at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1096) ~[?:1.7.0_121]
        at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1342) ~[?:1.7.0_121]
        at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1369) ~[?:1.7.0_121]
        at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1353) ~[?:1.7.0_121]
        ... suppressed 14 lines
        at com.delphix.cm.LiveEngineCollector.postJSON(LiveEngineCollector.java:1045) [controller-collector.jar:?]
        at com.delphix.cm.LiveEngineCollector.createSession(LiveEngineCollector.java:1170) [controller-collector.jar:?]
        at com.delphix.cm.LiveEngineCollector.connect(LiveEngineCollector.java:1092) [controller-collector.jar:?]
        at com.delphix.cm.LiveEngineCollector.collect(LiveEngineCollector.java:511) [controller-collector.jar:?]
        at com.delphix.cm.LiveEngineCollector.access$100(LiveEngineCollector.java:73) [controller-collector.jar:?]
        at com.delphix.cm.LiveEngineCollector$1.run(LiveEngineCollector.java:378) [controller-collector.jar:?]

2021-11-03 07:34:14,871 [collector-<ENGINE ADDRESS>] WARN  com.delphix.cm.LiveEngineCollector - Failed to pull data: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
        at sun.security.ssl.Alerts.getSSLException(Alerts.java:192) ~[?:1.7.0_121]
        at sun.security.ssl.Alerts.getSSLException(Alerts.java:154) ~[?:1.7.0_121]
        at sun.security.ssl.SSLSocketImpl.recvAlert(SSLSocketImpl.java:1989) ~[?:1.7.0_121]
        at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1096) ~[?:1.7.0_121]
        at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1342) ~[?:1.7.0_121]
        at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1369) ~[?:1.7.0_121]
        at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1353) ~[?:1.7.0_121]
        ... suppressed 14 lines
        at com.delphix.cm.LiveEngineCollector.postJSON(LiveEngineCollector.java:1045) ~[controller-collector.jar:?]
        at com.delphix.cm.LiveEngineCollector.createSession(LiveEngineCollector.java:1170) ~[controller-collector.jar:?]
        at com.delphix.cm.LiveEngineCollector.connect(LiveEngineCollector.java:1092) ~[controller-collector.jar:?]
        at com.delphix.cm.LiveEngineCollector.collect(LiveEngineCollector.java:511) [controller-collector.jar:?]
        at com.delphix.cm.LiveEngineCollector.access$100(LiveEngineCollector.java:73) [controller-collector.jar:?]
        at com.delphix.cm.LiveEngineCollector$1.run(LiveEngineCollector.java:378) [controller-collector.jar:?]

Applicable Delphix Versions

Click here to view the versions of the Delphix engine to which this article applies

Major Release	All Sub Releases
6.0	6.0.0.0, 6.0.1.0, 6.0.1.1, 6.0.2.0, 6.0.2.1, 6.0.3.0, 6.0.3.1, 6.0.4.0, 6.0.4.1, 6.0.4.2, 6.0.5.0, 6.0.6.0, 6.0.6.1, 6.0.7.0, 6.0.8.0, 6.0.8.1, 6.0.9.0, 6.0.10.0, 6.0.10.1
5.3	5.3.0.0, 5.3.0.1, 5.3.0.2, 5.3.0.3, 5.3.1.0, 5.3.1.1, 5.3.1.2, 5.3.2.0, 5.3.3.0, 5.3.3.1, 5.3.4.0, 5.3.5.0, 5.3.6.0, 5.3.7.0, 5.3.7.1, 5.3.8.0, 5.3.8.1, 5.3.9.0
5.2	5.2.2.0, 5.2.2.1, 5.2.3.0, 5.2.4.0, 5.2.5.0, 5.2.5.1, 5.2.6.0, 5.2.6.1

Resolution

Enable a SHA cipher to re-establish communications.

For example: TLS RSA with AES 256 CBC SHA

The issue is not present on Delphix reporting 2.0.