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Delphix

KBA1094 How to Upgrade Masking Connector License File - Internal Only

 

Applicable Delphix Versions

Major Release

All Sub Releases

5.1

5.1.0.0, 5.1.1.0, 5.1.2.0, 5.1.3.0, 5.1.4.0, 5.1.5.0, 5.1.5.1, 5.1.6.0, 5.1.7.0, 5.1.8.0, 5.1.8.1

5.0

5.0.1.0, 5.0.1.1, 5.0.2.0, 5.0.2.1, 5.0.2.2, 5.0.2.3, 5.0.3.0, 5.0.3.1, 5.0.4.0, 5.0.4.1 ,5.0.5.0, 5.0.5.1, 5.0.5.2, 5.0.5.3, 5.0.5.4

4.3

4.3.1.0, 4.3.2.0, 4.3.2.1, 4.3.3.0, 4.3.4.0, 4.3.4.1, 4.3.5.0

Issue

Customers with masking engines often log cases asking for the license file to be extended. There was a legacy limitation of 100 connectors per masking engine. This limitation is no longer valid.

This will only affect customers not yet on 5.2.

Troubleshooting

The error message displayed is:

“You have exceeded the maximum number of connectors. Please upgrade your license”

Resolution

Use the universal-license.dat, this is attached to this KB.

Rename the universal-license.dat by replacing universal with the Support case number. Example 32933-license.dat

Send the file to the customer

On the WebEx SCP the license file to /var/delphix/dmsuite/dm_license

scp universal-license.dat delphix@asde5190.dcenter.delphix.com:/var/delphix/dmsuite/dm_license

Disable masking engine

svcadm disable masking

Enable masking engine

svcadm enable masking

The following lines should be seen in the dmsuite log:

2018-01-10 10:33:36,924 INFO  com.dmsuite.common.utils.InstallLicenseServlet - Initialized audit logging..............
2018-01-10 10:33:36,925 INFO  com.dmsuite.common.utils.InstallLicenseServlet - No. of license files present in license folder are:1
2018-01-10 10:33:36,925 INFO  com.dmsuite.common.utils.InstallLicenseServlet - Installing license file from :- /var/delphix/dmsuite/dm_license/universal-license.dat
2018-01-10 10:33:36,925 INFO  com.dmsuite.common.utils.InstallLicenseServlet - Mac ID is null and we are generating 90 days trial period license
2018-01-10 10:33:37,094 INFO  com.dmsuite.common.utils.InstallLicenseServlet - License installed successfully...........................................

Ignore the part about 90 days trial period this is fake news.

Confirm masking engine GUI is accessible.