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KBA1094 How to Upgrade Masking Connector License File - Internal Only


Applicable Delphix Versions

Major Release

All Sub Releases


5.0,,,,,,,,, ,,,,,



Customers with masking engines often log cases asking for the license file to be extended. There was a legacy limitation of 100 connectors per masking engine. This limitation is no longer valid.

This will only affect customers not yet on 5.2.


The error message displayed is:

“You have exceeded the maximum number of connectors. Please upgrade your license”


Use the universal-license.dat, this is attached to this KB.

Rename the universal-license.dat by replacing universal with the Support case number. Example 32933-license.dat

Send the file to the customer

On the WebEx SCP the license file to /var/delphix/dmsuite/dm_license

scp universal-license.dat

Disable masking engine

svcadm disable masking

Enable masking engine

svcadm enable masking

The following lines should be seen in the dmsuite log:

2018-01-10 10:33:36,924 INFO  com.dmsuite.common.utils.InstallLicenseServlet - Initialized audit logging..............
2018-01-10 10:33:36,925 INFO  com.dmsuite.common.utils.InstallLicenseServlet - No. of license files present in license folder are:1
2018-01-10 10:33:36,925 INFO  com.dmsuite.common.utils.InstallLicenseServlet - Installing license file from :- /var/delphix/dmsuite/dm_license/universal-license.dat
2018-01-10 10:33:36,925 INFO  com.dmsuite.common.utils.InstallLicenseServlet - Mac ID is null and we are generating 90 days trial period license
2018-01-10 10:33:37,094 INFO  com.dmsuite.common.utils.InstallLicenseServlet - License installed successfully...........................................

Ignore the part about 90 days trial period this is fake news.

Confirm masking engine GUI is accessible.