Procedure
1. Get a VMSN dump by taking a snapshot of the VM after it is hung. This is done by right clicking the Delphix Engine VM in the vSphere client and selecting "Snapshot" and "Take Snapshot". Sample screenshots:


Be sure to check the box to include the virtual machine's memory. This will generate a vmsn file in the VM's working directory that is a Snapshot of the memory and processor state in the system.
2. Upload this file(vmsn file) to Delphix, this is done by browsing the Datastore hosting Delphix Engine VM and downloading the vmsn file. The Datastores can be accessed from vSphere client under "Configuration/Storage". Right click on the concerned Datastore to browse the contents. Sample screenshots:

And then right click on the vmsn file to be able to download the file. Sample screenshot:

3. Once done, destroy the snapshot. This is done by right clicking the VM and selecting "Snapshot" and "Snapshot Manager". Sample screenshot:

4. Select the snapshot to delete. Sample screenshot:
